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Privacy Policy

At Amedex, our Apps, site and Services are designed with your privacy in mind. We only collect data that is necessary and relevant to providing you with our Services. You should always know exactly what data we collect from you and how we use it. You should always have control over this access too, so you can remove it at any time. We provide you with the tools to decide what information to share with us and provide you with quick and simple ways to get in touch with us.

In the following Privacy Policy, we outline the:

  1. Information You Share With Us

  2. Information You DO NOT Share With Us

  3. Information We May Share or Disclose (and NOT)

  4. Ways to Manage Your Personal Information With Us

  5. Third Party Providers We Work With

  6. Security of Your Data


  1. Ways to Contact Us


1. Information You Share With Us

1.1   Basic Account Information

For the Amedex, you will need to create an account with us to use our Services. You will share Personal Data, including your email, name, DOB, medical information and password. Your password is encrypted so nobody can access it. In addition, when you signup for the Amedex app we store the date and time you created your account along with the date you consented to our Privacy Policy.

1.2   Support Helpdesk

You may need to write to us to obtain customer support, when utilizing our apps and Services. We try to make this a seamless experience for you and respond to all queries as soon as is possible. We may retain the email correspondence together with the information you provide us, to help with the nature of your enquiry, future enquiries and bug fixes. We may also collect certain technical information about your device or cross-reference the basic account information you provided, if appropriate, so that this data is accessible when corresponding with our support team.

1.3   Apple Health

Some of our Apps make use of the Apple Health App (“HealthKit”). You can choose to connect and share information with HealthKit and your HealthKit information with any of our Apps. If you grant our Apps access to HealthKit, our Apps can add information such as calories, protein, fat, carbohydrates, amongst other data, to HealthKit.

Your unique health data you choose to send to and from HealthKit (including age, gender, weight) is accessible by Amedex but is not transferred by Amedex to any third parties for marketing or advertising. Our Apps cannot write data to HealthKit unless you grant access. You can remove access at any time inside the Apple Health app.

Amedex is in no way responsible for the protection of any of your information that you agree to store with HealthKit, which is governed by Apple’s privacy policy and other terms. You and Apple are solely responsible for the protection of such information. Please review Apple’s applicable policies and procedures before syncing and backing up your health data and/or other information with the Health Kit.

1.4   Analytics

Amedex uses analytical data to see how people are interacting with our Site and Apps. We utilize Third Party Service Providers with this capability to allow us to improve the kind of content and functionality we provide. We also use analytics to measure the effectiveness of our client purchasing process.

1.5   Log Data

Each time you visit our Site or use one of our Apps we may automatically collect the following information:

  • Technical information, including the type of mobile device you use, a unique device identifier mobile network information, your mobile operating system, the type of mobile browser you use or time zone setting;

  • Log file information such as details of your use of any of our Apps or your visits to our Site, including, but not limited to, traffic data, internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information.

  • Cookies, which can be small text files sent by your computer each time you visit our website, or similar technologies to capture log data. Third-party vendors, including Google, may show our ads on sites across the Internet. These third-party vendors, including Google, use cookies to serve ads based on your past visits to our Site. Information about how users can opt out of Google’s use of cookies can be found by visiting Google’s privacy settings. Alternatively, you can point opt out by visiting the Network Advertising Initiative opt-out page.

1.6  Links

We have included links on the Site and in the Apps for your use and reference. We are not responsible for the terms of use or privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.

1.7   Images

Our Apps invite and encourage you to provide images of identification. By sharing photos you grant our Apps permission to access your photos in order to upload such images.

2. Information
You Do Not Share With Us    

2.3   Payment Information

We do not collect your credit card details or any other payment information, when purchasing our Apps or subscriptions in our Apps. This is all done through Authorize.Net, a credit card processor, or your Apple or Google account. Authorize.Net, Apple and Google provide us with a simple confirmation that you have purchased, cancelled or renewed your purchase through their receipt validation service. Presently, this is the only way we accept payment for our Apps.

2.2   In-App Advertising

Our apps do not include third party advertising.

3.  Information
We May Share or Disclose (and NOT)

3.1   What We DO NOT Share

We will never sell your information that you provide to us, including any basic account information you provide to us, for example name or email or plan type.

3.2   Change of Ownership

In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your Personal Data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your Personal Data as transferred to the new entity.

3.3   Location

Amedex Assurance Corporation is registered in Miami, Fl with company email: The data that Amedex collect from you may be transferred to, and stored at, a destination outside of your region. It may also be processed by staff operating outside the region who work for us or a third party we collaborate with. By submitting your Personal Data, you agree to this transfer, storing or processing. Amedex will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws.

3.4   Law and Public Interest

We limit the amount of personal information we obtain from you to provide the Services via our Websites and Apps. We reserve the right to use or disclose data in accordance with the law, regulation, legal process, or governmental request. This may be necessary to protect the safety of any person, to protect the integrity of our platform, including to help prevent spam, abuse, or malicious actors on our Services, to address fraud, security, or technical issues, or to protect our rights or rights of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal challenge or objections that you may have to a third party’s, including a government’s, request to disclose your Personal Data.

3.5   Non-Personal Information

We may share or disclose certain metrics and non-Personal Data, including aggregated information about the use of our products and Services.

4.   Ways to Manage Your Personal Information With Us

You control the Personal Data you share with us. You can access or rectify this data at any time. Where necessary, you can also deactivate or close your account. And we make the data you shared through our services portable, accessible and provide easy ways for you to contact us.

4.1   Requesting or Deleting Your Data

Please submit any questions or request regarding receiving or deleting your Data to

5.   Third Party Services We Work With

Each provider has their own privacy policy, which can be found on their respective websites and which by subscribing or using our Services you agree to. We have made all reasonable efforts to keep this information up-to-date concerning the third parties we collaborate with. However, we cannot guarantee its accuracy or completeness, when referencing the current legal practices and policies of our Third Party service providers.

Google – Sync and Storage of App Data for Android

Google provides a variety of services to Amedex. We use their Firebase Real-Time Database and Authentication for new account generation and login, with the apps. We also use Google SDKs (Software Development Kits) to provide functionality in Android apps. We also use Google Fit in Android apps, to help you track your nutritional information.

Google’s privacy policy can be found here

Privacy terms for Google’s analytics and advertising services are governed by the separate Google Ads Data Processing Terms, available here

We also recommend visiting to review your current Google privacy settings.


Apple – Sign-In & Authentication

Apple – Sync and Storage of App Data for iOS

Apple – HealthKit

We utilize Apple Sign-In for the authentication and creation of new user accounts for our apps. We also use Apple’s services to store certain preferences and to sync across your different devices. As mentioned in section 2.2, we utilize Apple HealthKit information that you share with us.

Apple’s privacy policy can be found here 

There is also further information on Apple’s approach to privacy available here


6.   Security of Your Data

We are committed to ensuring the security of your Personal Data, which means choosing legal and security compliant Third Party services and maintaining strong internal procedures. These procedures include restoring access and availability to your Personal Data in the event of any incident, maintaining the appropriate disciplinary procedures to enforce our employees’ privacy responsibilities, testing and improving the effectiveness of our security measures on an ongoing basis, as well as restricting access to Personal Data to those employees who need to know that information in order to provide Services to you.In the event of a data breach, we’ll inform you both inside the app and via email if available.

7.   Ways to Contact Us

Various data privacy regulations provide you with the right to obtain from Amedex any personal information about you that we collect, use, and disclose.

If you have any queries or concerns whatsoever regarding this privacy policy, would like to learn more about what personal data we process for you or need to speak to our Data Protection Officer, please contact us at

9.   Changes

We reserve the right to change this policy at any time. We will do our best to keep you up to date with any changes by adding a notification inside of our Apps. Please check this page periodically for changes. Your continued use of our Services following the posting of changes to these terms will be acknowledged as your acceptance to those changes.

10.  Definitions

  • Apps – The software applications developed and sold by Amedex under their development account(s) on the Apple iTunes App Store or Google Play Store.

  • Content – Information, including but not limited to recipes, nutritional information, nutritional plans, text, graphics, images, video, opinions, information and other material.

  • Personal Data – Any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

  • Services – The products that all users see and experience, that have been developed by Amedex, in the form of our Site and Apps.

  • Site – The Amedex website, accessible at

  • Third Party – An independent company contracted by Amedex to provide a service on behalf of our company, including but not limited to storage, hosting, support software, advertising or analytics.

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